How can we help you today?

Our Solutions. Your Success.

Synovia Solutions is working to enhance our customer experience and keep our customer operations running smoothly.

We provide multiple channels to request service and support:

SYNOVIA SUPPORT CENTER: Online 24/7 access to self-service case management and knowledge base solutions.

SYNOVIA KNOWLEDGE BASE: Expansive Fresh Desk forum dedicated to helping you to utilize our products.

RMA POLICY: Please familiarize yourself with this policy before completing an RMA request form.

Phone Number

Fax Number



Monday – Friday 8 am – 5 pm EST


9330 Priority Way West Drive
Indianapolis, IN 46240

RMA Request Form


We’ve developed our software to be intuitive and approachable, and we regularly hear from customers that they are able to navigate the software to meet their needs long after they’ve completed their initial on-boarding.

Yet not all customers leverage all of the capabilities we’ve developed to help fleet managers optimize their operations. Some fleet managers don’t realize how simple it can be to set up automated reporting. Our technology roadmap also includes the introduction of new features that promise to deliver even greater fleet insights.

That’s why we offer FREE, UNLIMITED training when you need it here on our website.

We know even the most advanced users can forget some of the features introduced during their initial on-boarding. And you have new team members who need to get up to speed when it works best for them. Or you may have missed our initial training to introduce a new feature.

Whatever your situation, we have training that can make your team smarter and your fleet perform better.

We hope you’ll take this opportunity to log on and get smarter about our award-winning fleet optimization software.

Schedule an Online Demo with a Synovia Expert